1. What are the basic requirements to start a roadside assistance business?
A working car, a smartphone, a few tools, and hustle. You don’t need a tow truck. You need your roadside assistance tools. Get your LLC, business phone/email, and setup your marketing to get calls then you’re ready to start.

2. How much does it cost to start a roadside assistance business?
If you already have a car, you can start for the cost of tools, gas, insurance ( OPTIONAL: only if your working with motor clubs) , and setting up your business legally. No huge investment. You don’t need to spend thousands — this is designed to be low-cost and cash-flow ready.

3. Do I need special licenses or permits?
You just need a general business license and to register your LLC. You don’t need a special towing license or CDL to do lockouts, jumpstarts, tire changes, or fuel deliveries. Check your local city for a simple business permit.

4. What types of services can I offer?
Start with jumpstarts, tire changes & replacement, fuel delivery, and lockouts. These are fast, high-demand, and you don’t need a tow truck. You can do all of this from your own vehicle and keep all the profit.

5. How do I get customers for a roadside assistance business?
There are two ways: sign up for motor clubs to get consistent work, and build your own traffic through Google Business, your website, and local Google Ads. My method teaches you both, so you’re never stuck waiting.

6. How important is pricing strategy?
It’s everything. You need to know what you’re charging and why. No guessing. Flat fees for basic services, add-ons for nights or long-distance, and set pricing for dispatch clients. Pricing confidently is part of ownership.

7. What insurance do I need?
Start with general liability and commercial auto insurance. That’s the base. Once you start scaling or towing, you can add more. But to get started the Maddox way, keep it lean and legal.

8. How many employees do I need to start?
You don’t need any employees to start. Just you. I started by myself and you can too. Once you’ve got calls coming in, you can add people as needed — but don’t wait for a team to start.

9. What challenges should I expect?
Expect slow days, long nights, and figuring it out on the fly. But if you follow the system, you’ll stay in control. You’ll get calls, close jobs, and grow faster than if you waste time on trial and error.

10. How can technology help my roadside assistance business?
Use CallRail to manage calls. Use Google to get found. Use Stripe or Square to collect payment. You don’t need fancy apps — just use simple tools that keep you organized and ready.

11. Is franchising a good option to start?
No. Most roadside franchises take your money and teach you what you can learn here for way less. With my method, you keep full ownership, full profit, and you can grow without a middleman.

12. What is the potential income for a roadside assistance business?
You can earn $200 to $500+ a day depending on how many calls you close and how you price. 3–5 calls a day is a strong starting goal, and that alone can make this your full-time income fast.

🔥 TRENDING / 2025 QUESTIONS

13. Should I offer EV charging as part of my services?
Yes. If you can, get a mobile EV charger. It’s low competition and you can charge premium rates. You don’t need it to start, but it’s a great add-on if you’re looking to stand out.

14. What dispatch software should I use in 2025?
Towbook and Dispatch Anywhere are solid. Use what works. You don’t need every feature — just keep it clean and simple. Track jobs, invoices, and stay on point.

15. Is building an app worth it?
Not for beginners. Focus on getting calls, closing jobs, and building your brand. If you scale and want to create a membership or multi-city model, then an app makes sense. But start lean.

16. How should I price services in 2025?
Flat fees for basics (lockout, jump, tire, fuel). Add surcharges for after-hours, long distance, or extra effort. Keep it consistent. This is your business — don’t let people price you down.

17. What’s the best way to grab your first 20–100 calls per month?
Sign up for multiple motor clubs and get your Google Business profile set up right away. That combo gives you steady call flow while you build your own traffic. That’s how we do it inside Maddox Method.

18. How do I handle 24/7 availability without burning out?
You don’t need to be 24/7 when you start. Pick the best hours, stay consistent, and as you grow, add people or rotate shifts. The goal is smart growth — not killing yourself for every call.

19. How can I stand out in a crowded market in 2025?
By being everywhere. Be on Google. Be fast. Be clean. Build a brand people remember. Most people are just names and numbers. You be the one they look for — the one they trust.